Terms of service

PRIOR INFORMATION REGARDING THE CONTRACTUAL PROCESS

This website, https://nivarashop.es/, is owned by NIVARA, Tax Identification Number (CIF): B26965475, with its registered address at Av. Myramar, 17, 2nd Floor, Door A, 29640 Fuengirola, Málaga, Spain.

These General Terms and Conditions govern the distance selling relationship between NIVARA and the user or customer, in accordance with the applicable legal provisions, including, but not limited to, Law 7/1998 of 13 April on General Contracting Conditions, Law 3/2014 of 27 March, which amends the revised text of the General Law for the Protection of Consumers and Users, Organic Law 15/1999 of 13 December on the Protection of Personal Data, Law 7/1996 of 15 January on Retail Trade Regulation, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

NIVARA reserves the right to amend these General Terms and Conditions at any time without prior notice. Any such amendments may be made through its websites by any legally permissible means and shall become binding from the moment they are published on the website until they are validly replaced by subsequent amendments. However, MASIKINI SL reserves the right, where appropriate, to apply Specific Terms and Conditions in preference to these General Terms and Conditions, provided that they are announced in due time and form.

The purpose of this website is to offer and advertise the sale of dermatological and cosmetic products.

The duration of the contract shall be linked to the delivery of the product, without prejudice to the customer's statutory right of withdrawal.

By using this website, the user or customer expressly declares that they have read, understood, and accepted these Terms of Use and these General Terms and Conditions. Likewise, the user declares that they are of legal age and possess the legal capacity required to access the website https://nivarashop.es/ and to enter into contracts through it.

To purchase our products, please visit the relevant section of our online store.

Once the purchase process has been completed, the customer will receive an order confirmation by email. It is essential that the user provides a valid email address during the purchasing process. If the confirmation email has not been received within 24 hours after placing the order, please contact NIVARA by telephone through Customer Service or by email at contacto@nivarashop.es.

All website content is available in Spanish.

Upon delivery of the product to the address provided by the customer, the customer will receive an invoice or a copy of the order.

OFFERS AND VALIDITY

Whenever a product is offered at a promotional price, its offer price and the period during which the offer remains valid shall always be indicated together with its essential characteristics.

In compliance with current legislation, NIVARA provides information on all products offered for sale, including their characteristics and prices. However, NIVARA reserves the right to withdraw, replace, or modify the products offered through its website by simply updating its content. Consequently, the products available on the website at any given time shall be governed by the General Terms and Conditions in force at that moment. Likewise, the company reserves the right to discontinue offering access to any product at any time and without prior notice.

ESSENTIAL CHARACTERISTICS OF THE PRODUCTS

The products offered in our online store include photographs together with their essential characteristics.

The colour of the product shown in the photographs is for illustrative purposes only and is not legally binding.

WARRANTIES

All products offered on this website are covered by the manufacturer's commercial warranty.

MASIKINI SL provides an after-sales service. While the warranty remains valid, customers may exercise their warranty rights by contacting the after-sales service via email at contacto@nivarashop.es.

Should you have any questions regarding the warranty, you may also contact Customer Service by telephone or by email at contacto@nivarashop.es.